Expert Auto Service You Can Trust

K

2 months ago

This was my first time at Carnation Plano and they did not disappoint. Maria was initial contact - she was very helpful and pleasant. My vehicle needed a lot of love and Louden & Rosemarie cleaned it like new.

Brandon Torres

2 months ago

Awesome job today with taking care of my car Tracy and Ludin did a great job and car came out perfect

Justin Sanders (Mr. Justin D Sanders)

3 months ago

Tracy was the first person who greeted me when I pulled into Carnation Auto Spa in Plano, and he immediately set the tone for a top-tier experience. He was professional, welcoming, and carried himself with confidence. You could tell he genuinely cared about making sure everything was handled the right way from the start. He took the time to acknowledge me right away, made the process smooth, and ensured I was taken care of without any confusion or delay. That kind of front-end professionalism makes a huge difference, and Tracy delivered. It’s rare to encounter someone who represents a business with that level of pride and respect. Carnation Auto Spa already does great work, but Tracy’s presence elevated the entire experience. He’s exactly the kind of person you want representing your business when customers first arrive.

Lisa Gautier

2 months ago

Garry was outside the wash when I went the other day - with the thankless job of scrubbing the cars before they enter the wash/building. He was doing it all with such a contagious attitude - dancing and happily scrubbing each car with gusto. It was such a nice thing to see and made our day in the car. We tipped him and called in a nice comment to his manager. But man when you see people like that with such a great attitude in their job - it really stands out!!!

Ellen

2 months ago

Always nice to visit Carnation Plano! Maria is always there with a big welcoming smile and asking how are you today! Excellent customer service! The wash process is easy and the great vacuums and drying/ cleaning cloths are a plus! Highly recommend this location!

Claire Liu

4 months ago

my favorite car wash place! I subscribe to their monthly membership! I love the membership cause it’s super convenient- can get my car washed at any of their locations as often as I want for a flat fee, easy to budget for. This location is my favorite because the gentleman who scans me in, Tracey, is super sweet. The 1/2 off professional interior cleaning if you have the membership is nice too. My car gets a consistent clean, it’s normally fast, and the customer service is pleasant. Only wish was that they had the colorful soap some of the other locations have (love that, idk why, totally not necessary just fun) and that they pushed my mirrors in like some of their other locations do. However the size of the facility, the convenience of the location, and the friendly service from Tracy are far more important than colorful soap. Met the general manager Ivan, he seems like a cool guy! Invested in a pleasant customer experience. There’s a cute lounge with free coffee and snacks while you wait for your interior to get detailed too! I’ve never had any issues, just consistent, pleasant, and shiny.

Roberto Valentino Ruiz

7 months ago

I had an outstanding experience at Carnation Auto Spa on W. Park Blvd in Plano. Cesar did an amazing job detailing my white Tesla Model 3 — the car looks absolutely flawless inside and out. He went above and beyond, carefully cleaning and detailing even the brake caliper caps and checking all the fine exterior details. You can tell he truly cares about quality and takes great pride in his work. If you want your car to look better than new, I highly recommend asking for Cesar. Exceptional service and attention to detail! 👏🚗✨ My tip: If you have membership, you will get a great discount for detailing! Muchas gracias Cesar!

Carolina Prieto

4 months ago

Love this carwash Is great good staff and manager specially Tracy and Ivan, hard workers!! Cannot say the same for Maria she does not have a nice attitude and 0 professional but everyone else is a 10/10!!

Isabella Rosas

2 months ago

This location always does a great job! At most I’ve waited 30-40mins for a detailed interior clean, they’re very quick. Maria at the pay counter always has such a great energy & is very informative. This location also has great deals & membership prices. Been coming here for a couple years now.

Daniel LeVine

4 months ago

Always come here with my father for both of our cars. Excellent services and even better people that genuinely take care of you. BIG shoutout to Ivan- he really helped me with my car and my windows!